PATIENT RIGHTS

You can ask. You can pause. You can say no.

Use these scripts when a visit feels rushed, unclear, or uncomfortable.

1You can request an itemized bill

SAY THIS

“I’d like this in writing, including the ADA procedure codes and a copy for my records.”

2You can request a written estimate

SAY THIS

“I’d like this in writing, including the ADA procedure codes and a copy for my records.”

3You can request a second opinion

SAY THIS

“I’d like this in writing, including the ADA procedure codes and a copy for my records.”

4You can request your dental records

SAY THIS

“I’d like this in writing, including the ADA procedure codes and a copy for my records.”

5You can request to refuse treatment

SAY THIS

“I’d like this in writing, including the ADA procedure codes and a copy for my records.”

6You can request to file a complaint

SAY THIS

“I’d like this in writing, including the ADA procedure codes and a copy for my records.”

IF YOU ARE UNDOCUMENTED

You still deserve care and respect.

Community health centers serve everyone. A Social Security number is generally not required for a cash visit.